Shipping and Returns

Shipping

All domestic US shipping is processed through USPS or UPS. All orders are shipped from Miami, Florida and will be shipped 24-48 hours after your order has been placed, unless otherwise noted.

Domestic shipping costs are calculated as follows:

up to $99 - $10.95

$100 to $149 - $13.95

$150 and up - $19.95

Returns and Exchanges

If for any reason you are not satisfied with your purchase, returns will be accepted within 14 days for an exchange or a refund. Please email support@shopwillowandwilde.com within 7 days of receipt of your order for return authorization. 

All items must be unused and in new condition with tags still attached. Returns that are damaged, soiled, or altered may not be accepted and will be sent back to the customer. 

All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. 

Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable unless the item received is damaged, defective, or incorrect. Please allow 7 days for your return to be processed.